Patient Transport Software for Hospital Systems
Connecting hospitals with transport providers to automate the entire patient transport process.
Improve patient admission, discharge, and patient care.
See how you can schedule Patient Transport in 1 Minute.
Why Ryde Central for Hospitals?
When patient transports are automated and on-time with real-time updates, bed management and throughput will naturally improve.
Other Notable Benefits
Ryde Central provides outstanding performance, convenience, and efficiency. Our system is customizable to fit every transport scenario so you can expect exceptional benefits:
How Ryde Central Works for Hospitals
Whether you have a patient requiring a transport to the hospital, discharging from a hospital, or transferring from one facility to another, Ryde Central simplifies the whole process.
Clerk pulls patient information from EHR to Ryde Central in one click. Clerk fills out a short questionnaire and uses the search and auto-complete functions to complete a transport request in 60 seconds.
What’s automated:
After logging in to Ryde Central, your tier-1 transport providers can accept, reject, or offer a different time for your transport request, based on a first-come, first-serve basis.
When accepting your transport request, transport providers will enter their promised pickup time. If no one accepts your transport request, the request will be broadcasted to your tier-2 transport providers.
What’s automated:
Real-time status of the ride will be visible in you and your NEMT provider’s Ryde Central portal. You can choose to receive real-time SMS text and email status updates, such as when the vehicle is enroute, at pickup, and at final destination.
Data for each transport is logged for you to generate performance and custom reports, such as overall trip completion rate by your primary providers, on-time performance by vendor, average lateness, and more.
Getting Started is Easy
Ryde Central provides outstanding performance, convenience, and efficiency. Our system is customizable to fit every transport scenario so you can expect exceptional benefits:
Our Customers Say
“Ryde Central has cut down the amount of time to order patient transport from 45 minutes to a click of a button.”
Explore Case Studies
Real, tangible results that you can also achieve.
Frequently Asked Questions
Setup involves three steps: importing your transport provider network (Ryde Central creates their accounts), configuring automation policies like provider tiers and compliance rates, and integrating with your CAD and EHR systems so patient data is streamlined.
The request is automatically routed to your tiered transport providers, who can accept, reject, or propose a different time on a first-come, first-served basis. If no one in the first tier accepts, Ryde Central automatically broadcasts the request to the next tier of transport providers.
Hospital staff receive real-time email and SMS notifications whenever a transport picks up or drops off a patient. Because on-time rates improve with automation, bed availability becomes more predictable, which simplifies bed management and turnover.
Ryde Central connects hospitals with their network of transport providers to automate the entire patient transport process, from admission through discharge and inter-facility transfer. Hospital staff and case managers pull patient information from the EHR, complete a short questionnaire, and submit a request in about 60 seconds.
