Patient Transport Software for Trip Brokers
Connecting trip brokers with transport providers and health facilities to automate the entire patient transport process.
Improve scheduling efficiency, communication, and on-time rate.
See how you can schedule Patient Transport in 1 Minute.
Why Ryde Central for Trip Brokers?
When patient transports are automated and on-time with real-time updates, bed management and throughput will naturally improve.
Other Notable Benefits
Ryde Central provides outstanding performance, convenience, and efficiency. Our system is customizable to fit every transport scenario so you can expect exceptional benefits:
How Ryde Central Works for Trip Brokers
Working with multiple health facilities or trip providers will become fast, efficient, and simple.
The clerk at the health facility can pull information from their EHR to Ryde Central in one-click and fills out a short questionnaire to request a transport. You will be notified of that transport request via SMS text, email, or both depending on your notification settings.
What’s automated:
You and your NEMT providers can choose to accept, reject, or offer a different time to provide patient transport.
When accepting the request, a pick-up time can be entered.
What’s automated:
Real-time status of the ride will be visible in you and your NEMT provider’s Ryde Central portal. You can choose to receive real-time SMS text and email status updates, such as when the vehicle is enroute, at pickup, and at final destination.
Data for each transport is logged for you to generate performance and custom reports, such as overall trip completion rate by your primary providers, on-time performance by vendor, average lateness, and more.
Getting Started is Easy
Ryde Central provides outstanding performance, convenience, and efficiency. Our system is customizable to fit every transport scenario so you can expect exceptional benefits:
Our Customers Say
“Ryde Central has cut down the amount of time to order patient transport from 45 minutes to a click of a button.”
Explore Case Studies
Real, tangible results that you can also achieve.
Frequently Asked Questions
Onboarding covers three steps: importing your transport provider network, configuring automation policies like provider tiers and on-time compliance rates, and integrating Ryde Central with your CAD and EHR systems.
Yes. As part of onboarding, Ryde Central integrates with a facility’s EHR so patient information flows into transport requests automatically, improving accuracy and cutting down on manual data entry between the broker, provider, and facility.
Ryde Central automatically calculates total travel time for every trip, and any proposed pickup or drop-off time outside a broker’s compliance threshold is automatically rejected. This prevents providers from committing to pickup windows they can’t realistically meet.
Ryde Central connects trip brokers with transport providers and health facilities on one platform, so trip requests, provider acceptances, and status updates all happen electronically instead of through phone calls and manual coordination.
