Features to Automate and Optimize Your Patient Transportation Process

Automate Trip Requests & Scheduling with Real-Time Updates and Communications

See how you can schedule Patient Transport in 1 Minute.

Automate Trip Requests

Creating and submitting a trip request takes 60 seconds or less.

Medical Necessity Check

The system automatically checks for medical necessity. If none exists, the trip cannot be requested.

Auto Generate PCS Forms

With data pulled from integrating with your EHR, electronic PCS Forms are automatically generated with a click of a button.

Auto-Complete

Perform a quick search and click to auto-complete address, patient, pickup facility, and other fields.

Conditional Visibility

When creating a booking request, only relevant fields will be displayed based on your selections and customizations.

Draft Mode

A trip request can be saved as draft, or when someone else needs to sign off on the trip request.

Automated Payor Forms

With information pulled from integrating with your EHR, payor-specific forms are automatically generated for you electronically.

Automate Trip Scheduling

Just sit back and relax while your NEMT providers respond to your trip request.

Trip Request Broadcast

When a trip is requested, your transport providers will get notified immediately about your trip request.

Tiered Grouping

Transport providers can be grouped in tiers, where tier one will get notified first about your trip request.

Smart Trip Time Calculator

ETA and estimated total travel time is automatically calculated for better scheduling.

Response Time Limit

Customize the time frame for your transport providers to accept or reject your trip request before the trip request goes to another provider.

Propose New Schedule

Your transport providers can counter offer a new trip schedule. The system will accept or reject the new offer based on your compliance parameters.

Compliance Parameters

Customize your acceptable level of performance parameters, such as on-time rate, so trips scheduled outside of the parameters are automatically rejected.

Real-Time Updates and Communications

You will get notified of all status update and chat alerts.

Detailed Activity Logs

All communications and status updates are recorded in the Ryde Central portal.

Real-Time Status Updates

Option to get notified via email or SMS text with the latest updates on all or select trips.

Real-Time Chat

Staff and transport providers can directly chat with each other and get notifications, eliminating multiple phone calls.

How We’re Unique

Our system is user-friendly and customizable to fit every transport scenario within the health system.

Intuitive User Interface

Our user interface is built in a minimalist approach – you only see what you need to.

Quick Onboarding

On average, a 15-minute training is enough for a user to schedule and monitor transport bookings.

Customization Options

You can easily customize market rules, trip booking questions, and dispatch rules to fit your existing systems and processes.

Integrations

We integrate with CAD, EHR, and reporting platforms.

Our Customers Say

“Ryde Central has cut down the amount of time to order patient transport from 45 minutes to a click of a button.”
DEB YOUNGQUIST • University of Maryland Medical System

Explore Case Studies

Real, tangible results that you can also achieve.

Automate Your Patient Transport Process

See how we can help you increase efficiency and patient satisfaction while boosting your bottom line.

Free demo. No commitments.