Case Studies

Every patient transfer out of Fairfield Medical Center's emergency department ran through a phone call, with nursing staff spending 45 minutes to an hour tracking down an ambulance instead of caring for patients. See how a Cerner-integrated partnership with Ryde Central and Physicians Ambulance cut that booking time by 95% and gave staff full transport visibility.

Every patient transfer out of Fairfield Medical Center's emergency department ran through a phone call, with nursing staff spending 45 minutes to an hour tracking down an ambulance instead of caring for patients. See how a Cerner-integrated partnership with Ryde Central and Physicians Ambulance cut that booking time by 95% and gave staff full transport visibility.

Before Ryde Central, nearly 90% of Bayhealth's transport forms arrived incomplete, causing social workers, nurses, and care managers to spend valuable time on hold instead of on patients. See how they eliminated the phone-driven bottleneck and built real accountability into their transport partner network.

As Physicians Ambulance expanded across Ohio, coordinating patient transport across multiple hospitals created growing challenges — high call volumes, operational inefficiencies, and costly documentation errors that led to reimbursement denials. See how they tackled these issues while managing complex, multi-county transport operations.

Coordinating patient transport across hospitals often means juggling multiple systems, endless phone calls, and fragmented workflows. See how LIFEwest solved this challenge, drove a reduction in denials, and why their technology decision improved their operations.

As UMMS expanded across the state through hospital acquisitions, patient transport became a fragmented “patchwork quilt” of systems - causing delays, increased Case Management time, and a dismal 30% on-time rate. See how they rebuilt a unified, more efficient transport coordination process that reduced Case Management time.