LIFEwest Ambulance Service

Case Study

Santa Rosa, CA

As LIFEwest expanded across California and strengthened its partnerships with six Providence Health facilities, the company faced a critical technology decision: integrate multiple standalone systems — or implement a comprehensive platform built for real-world EMS operations.

In this case study, you’ll see how LIFEwest chose Ryde Central to eliminate fragmented workflows, introduce objective, logic-based transport decisions, and remove the “telephone game” between facilities. The result: measurable time savings, improved transparency, and better patient outcomes — including nearly 40 minutes saved on a single complex transfer.

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Details

CLIENT

LIFEwest Ambulance Service

BUSINESS TYPE

Ambulance Services

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